Orders are shipped within the business day following receipt of payment and order.
We use express couriers (usually BRT) and we guarantee shipping throughout Italy in 48 hours on working days.
During the Christmas period, due to high traffic of deliveries , there may be some delays, which we apologize in advance.
We will send you an e-mail to inform you of the departure of the shipment and for the tracking.
Deliveries are made on working days, from Monday to Friday.
To facilitate delivery, if you can, use an address where someone is always present for collection, for example an office or a shop of your choice.
We always use specific packaging for bottles, absolutely safe and extremely resistant.
Shipments in Italy:
Shipping costs for Italy are free for orders equal or above 90 euro.
Below this amount, the fixed shipping rate is € 6.99 for any type of order less than € 90 in amount.
The shipping prices shown above is a contribution to the cost we pay for packaging and shipping of goods and are always VAT included.
Returns: Returns are guaranteed according to the terms of the law. It is always necessary to contact us first through the phone number +39.0572.7781 or the e-mail info@termemontecatini.it to obtain the return authorization.